I.T. should exist to make life easier for you. It should provide you with dashboard information to help you steer the ship and it should enable the shop floor to function with the utmost efficiency. It should ensure you only pay for what you receive and invoice everything you dispatch. It should be robust with support available when you need it most (which is usually in the middle of the night!).
It should also allow efficient communication between you and your staff and with your customers and suppliers. I have a great deal of experience in systems geared towards the fresh produce environment. I have undertaken project system installations in several companies from statement of user requirements right through to implementation. This also includes social media and online ordering. I’d be more than willing to visit your site to review your current systems and suggest improvements where appropriate.